With an order value from € 70, -Freeworldwide shipping. For orders under € 70, the following shipping costs apply:
The Netherlands, Belgium € 4.95
Rest of Europe € 6.95
Outside Europe € 10.95
Vercate ships worldwide.
Immediately after you have placed an order, you will receive a confirmation email. Your order will be processed as soon as possible. Once your order is ready to be shipped, you will receive an additional email with the tracking information. You can use this information to track the shipment of your order until it is delivered.
It is possible that your order will be delivered in several shipments.
Orders from the Netherlands will be delivered to you within 2-3 working days.
Orders from Belgium ë will be delivered to you within 2-4 working days.
Orders from other European countries will be delivered to you within 3-8 working days.
Orders outside Europe will be delivered to you within 4-8 working days.
Our products are Free shipped by DPD of TNT. You will receive a confirmation by e-mail with a track & trace code once your order has been shipped.
Everyone makes mistakes! If you have accidentally entered a wrong address, please contact us as soon as possible. We will do our best to solve this problem for you. Keep in mind that the delivery of your package can be delayed. You can contact us by sending us an email to email@example.com.
To ensure fast processing, orders are shipped directly to our warehouse so they can be packed and shipped as quickly as possible. Once your order has been processed, it is unfortunately no longer possible to make adjustments.
Unfortunately it is possible that the product does not fit. If you want to exchange the product to a different size or exchange for another product, please contact us. You can get in touch by sending us an email to firstname.lastname@example.org .
If you don't like your new purchase, you can return the item (s) for a full refund.
- All products must be returned within 14 days of receipt.
- All products must be in original condition and & nbsp; original packaging are packed .
- All products must be unworn and unwashed.
- All products must still have all original Vercate tags.
- Returns to our warehouse are at the expense of the customer.
- Save your tracking code as proof of shipment.
You can get in touch by sending us an email to email@example.com . We will send you our returns procedure.
We will refund your return shipment as soon as possible and no later than 14 days after receipt of your return shipment. We always refund your money to the bank account, credit card or PayPal account with which the order was placed.
As soon as we have received your shipment, we will process the return as soon as possible. It takes a maximum of 5 working days to process your return. Once it has been processed in our warehouse, we will start the refund process. We will send you an update once your order is received and refunded.
We are sorry that the item you bought is damaged. You can contact us via Whatsapp or email and we will provide you with a solution as soon as possible. Please do not return damaged items without contacting us first.
You can pay for your order with the following options:
IDeal, PayPal, Apple Pay, Visa, MasterCard.
Your invoice is always included in the order confirmation email. You can also find the invoice in your Vercate account. If you cannot find the invoice, please contact us so we can send you a new one.